This winter shipping upgrade includes the following:
Upgraded USPS Priority Shipping
Double Corrugated Box
Insulation Added To Box
96 Hour Heat Pack
Cold Damage Guarantee
It is important to add a heat pack to your airplanthub order if your plants will be shipped to a location with temps below freezing during the daytime or will transit through a state that gets freezing temps.
If you do not add a heat pack to your order and your plants are damaged due to cold temps, we will not be held responsible for the damage and you will not be refunded.
If you DO add a heat pack to your order and there is still damage, email us within 48 hours of receiving the damaged plants then we will gladly refund you or send you a new batch of plants for free!
Email with any questions!